The Strategic Performance Group is an international market research firm known for its customer satisfaction surveys. Every year, we ask SPG to assess how customers view our strengths and weaknesses and determine how satisfied they are with our services. We are pleased to announce that the 2012 results are in - and IPS got top honors. We were very glad to achieve Best in Class for the fifth year in row. But we were over the moon to learn that IPS was the top-ranked company in the SPG 100 Index of businesses.
Moving to a Better Class of Cloud
IPS has long provided cloud-based services to its customers, from access to our ImageServ repository to sophisticated workflow tools. During 2013, we are raising the bar. We will conduct a staged transition from a mix of in-house and outsourced servers to the industry-leading Amazon Web Services platform. AWS offers high availability, automatic failover when a server fails, robust security and assured business continuity. For our growing business, it also offers greater scalability and lower overall infrastructure costs.