As Hurricane Sandy roared up the East Coast, IPS initiated its disaster management plan. “We had contingency plans to hand-off communications management to our Texas office,” says VP Operations and Account Management Cathy Ferro, “and a scanning facility on hot standby outside the path of the hurricane.” Our Meadowlands Processing Center lost power as the storm swept in but uninterruptible power supplies and a backup generator kept us online.
What's More Powerful Than Sandy?
In the aftermath of Hurricane Sandy, both the primary and second Internet connections at IPS went dead for a short time. Exhausted utility crews, working long hours on recovery, sliced through not one but three fiber lines. What lesson did we learn? “No matter how much redundancy you have,” says IT Director Charles Goldstein, “you need more. A wireless point-to-point link might not have survived Sandy, but it would definitely have provided an additional backup.”